Yes.
However, you should know that not all IP telephony companies will allow CentrixOne to connect to their “API.” So, we advise you to check the list of compatible companies with your CentrixOne account manager.
Most IP phone companies use the character “x” to denote an extension number. So, you could write your phone like this: 514-222-3333 × 444 (444 is the person’s extension). Depending on your contact’s phone system, the extension may even dial automatically. How convenient!
Normally, mobile phones use the same logic.
We still recommend that you check with your IP telephony provider for the character or format to use to indicate an extension number.
(Please note that CentrixOne does not offer technical support for IP telephony.)
