To begin, you need to open the Acomba synchronizer (usually installed on your server).
Next, you need to check the status displayed in the “Acomba -> CRM” section, then check the status displayed in the “CRM -> Acomba” section.
If the status shows “Successfully completed”, then no problem. Your synchronization service is working perfectly.
If you see any other status, you can check what’s going on by clicking on the “Event log” link.
