CONSUMER SERVICES (B TO C)
Groupe Beaucage, a leader in the Quebec automotive industry, employs over 600 people in 23 dealerships in the Eastern Townships. Its visionary founder and team base their success on teamwork, best-practice knowledge sharing, and innovative initiatives.
A pioneer in its field, Groupe Beaucage found itself impeded by the use of large commercial CRM platforms designed for the automotive industry.
Business Development and Marketing Directors Pascal Brousseau and Dominique Émond wanted to establish a partnership to implement a robust CRM tool, hyper-targeted to their needs.
Challenges of using CRM platforms in the automotive industry :
CentrixOne is constantly striving to improve its product for the right reasons: to generate success for its customers. You can see it in all our interactions: we feel like a team.
Groupe Beaucage considers CentrixOne a partner thanks to its simplicity, flexibility and speed of execution.
Groupe Beaucage easily obtains all the precise information it needs to track its marketing campaigns.
Thanks to CentrixOne, all customer requests are received and processed super-fast, giving Groupe Beaucage a decisive competitive edge in its sector.
The pandemic has turned the automotive sales industry on its head. As a pioneer, Groupe Beaucage was already well positioned to capitalize on digital interactions and transactions with leads and customers. Taking advantage of its lead in a revolutionary sector, the company is already preparing for the industry’s next transformation.
Choose Centrix One CRM to ensure high-quality customer care and automate certain tasks, so you can focus your efforts in the right place.
